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Vorbeugende Wartung erhöht die Systemverfügbarkeit. Das Expertenwissen unserer Servicetechniker stellt sicher, dass Ihr VACUDEST Vakuumdestillationssystem sicher arbeitet.

Maintenance from the experts.

The best solution for optimizing system availability is preventive maintenance from the experts. Nobody knows our VACUDEST vacuum distillation systems better than we do. After all, they are manufactured entirely in our main factory in Steinen, Baden. 

Benefit from more than 30 years of experience and have your systems preventively maintained by an expert. This way you can be sure that your VACUDEST vacuum distillation system works reliably and remains in perfect health. 

Our detailed maintenance plans prevent damage and maintain the value of your investment. With a maintenance contract from H2O, the costs for this can be planned. In addition, the warranty period is automatically extended from 12 to 24 months from the on site 8 model onwards.

Comprehensive customer care services.

Numerous other benefits, such as support from our application center for wastewater-free production and free operator training at our headquarters in Steinen, round off our offer. In addition, we automatically contact you when system maintenance is required. Thus you can rely on us at any time.

Find the right maintenance contract now and benefit from extensive service offers. 

Our maintenance contract options are based on a term of 2 years. The four tariffs differ in the frequency of the maintenance intervals of six, eight and 12 months as well as a remote maintenance contract, which works completely via a remote maintenance system.  

Are you still unsure which maintenance contract is best for you? Then contact us. Our experts will be happy to advise you and work with you to find the optimal package for the highest process reliability. 

 

on site 12
  • Software Updates (free)
  • Travel flat rate maintenance
  • Live Support Remote*
  • Remote Diagnostic*
  • Process check 1x2a (Laboratory)*
  • Discount customer training*
  • Travel flat rate faults
  • Health Reports 1xpm*
on site 8
  • Software Updates (free)
  • Travel flat rate maintenance
  • Live Support Remote*
  • Remote Diagnostic*
  • Process check 1x2a (Laboratory)*
  • 50 % discount on customer training*
  • Travel flat rate faults
  • Health Reports 1xpm*
on site 6
  • Software Updates (free)
  • Travel flat rate maintenance
  • Live Support Remote*
  • Remote Diagnostic*
  • Process check 1x2a (Laboratory)*
  • 100 % discount on customer training*
  • Travel flat rate faults
  • Health Reports 1xpm*
Remote
  • Software Updates (free)
  • Travel flat rate maintenance (n/a)
  • Live Support Remote*
  • Remote Diagnostic*
  • Process check 1x2a (Laboratory)*
  • 50 % discount on customer training*
  • Travel flat rate faults (n/a)
  • Health Reports 1xpm*

Optional
Smart Service Cockpits (SSC)
Application Engineering on-site Support
*Remote Service Package

You can reach us by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Well informed but still have questions?

Our experts have the answer.

Contact us now

Career

You want to be part of our team and create the wastewater-free future with us?

We will tell you how!

 

Your contact is:

Bettina Böhringer
Human Resources

+49 7627 9239-201
career@h2o-de.com

Requests

You have questions on our VACUDEST systems?

Kindly contact us!

 

Your contact is:

Thomas Dotterweich
 Senior Sales Engineer

+49 7627 9239-306
thomasm.dotterweich@h2o-de.com

Service

You need consumables, spare parts or a maintenance date?

We will be pleased to assist you!

 

Your contact is:

Carles Fité
 Technical Customer Support

+49 7627 9239-888
carles.fite@h2o-de.com

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