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Leaders in Zero Liquid Discharge.

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We would be glad to assist you by telephone or via remote service to ensure that your system quickly resumes operation as usual.

Fast and reliable service worldwide

At H2O GmbH, we understand how critical the continuous functionality of your systems is. That's why we offer fast and competent support from our experienced service technicians and experts, who are available worldwide via our service hotline. Whether it's ordering spare parts, operating resources, planning service calls or rapid assistance in the event of an unplanned system downtime - we are at your side.

Availability of the hotline:

  • Phone: +49 7627 9239-888
  • Times: 08:00 – 17:00 (CET)

Communication and advice in your language

Our sales representatives speak your national language to ensure that any problem can be dealt with efficiently and without communication difficulties. As well as offering telephone support and remote service, we are also available for direct on-site visits to help you get your systems back to normal quickly.

A wide range of contact options

Contact via e-mail:

  • Spare parts and operating resources: This email address is being protected from spambots. You need JavaScript enabled to view it.
    • For requests for quotations and orders for operating resources such as defoamers and spare parts
    • Processing of repairs
  • Technical support: This email address is being protected from spambots. You need JavaScript enabled to view it.
    • For safety messages, faults and problems with the VACUDEST system
    • Re-engineering and optimisations
    • General enquiries and customer training
  • Maintenance contracts: This email address is being protected from spambots. You need JavaScript enabled to view it.
    • Questions, offers and orders for our maintenance contracts
    • Direct contact with service technicians for commissioning, pipework and cabling

Well informed but still have questions?

Our experts have the answer.

Contact us now

Requests

You have questions on our VACUDEST systems?

Kindly contact us!

 

Your contact is:

Thomas Dotterweich
 Senior Sales Engineer

+49 7627 9239-306
thomasm.dotterweich@h2o-de.com

Service

You need consumables, spare parts or a maintenance date?

We will be pleased to assist you!

 

Your contact is:

Carles Fité
 Technical Customer Support

+49 7627 9239-888
carles.fite@h2o-de.com

Career

You want to be part of our team and create the wastewater-free future with us?

We will tell you how!

 

Your contact is:

Bettina Böhringer
Human Resources

+49 7627 9239-201
career@h2o-de.com