Covid-19
information
Any questions?

H2O. Leaders in Zero Liquid Discharge.

We take the current situation concerning the outbreak of Covid-19 very seriously. We keep ourselves regularly informed and try to act pre-emptively and react to the new situation in the best possible way.

To protect our employees and their families, as well as our visitors and to secure our business processes and ability to deliver, we have already initiated comprehensive measures.

 

With our news ticker we inform you about the developments at H2O GmbH on a daily basis.

 

Do you have any questions? Please do not hesitate to contact us. Our Leaders in Zero Liquid Discharge are available for you as usual.

You will find the right contact person here.

 

+++Covid-19 News +++

 

Steinen, 18.06.2020

We hope you all have made it through the Covid 19 crisis in good health so far.

Our H2O team is fully operational again and continues to work at full speed for you on your way to a wastewater-free production.

 

For all comments and questions you can reach our team just as usual!

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Steinen, 29.04.2020

The world's leading trade fair IFAT in Munich was also cancelled.

It will be held again in 2022 in the usual rhythm of two years.

We are constantly updating the website. Here you can see at which trade fairs we are participating this year according to the current status. 

 

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Steinen, 17.04.2020

The trade fair « Global Industrie 2020 » in Paris is cancelled for this year. The organizer has decided against holding it in June and it will pause for a year.

Global Industry 2021 is expected to take place in Lyon from March, 16th – 19th 2021.

Follow this link to find our participations for trade fairs in this year according to the current status.

 

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Steinen, 30.03.2020

In order to protect our employees and to ensure our business processes as well as to be able to offer new and existing customers and partners a reliable service during this time, our employees currently work partly from home and partly in shifts at our production site.

This enables us to maintain constant availability for our customers and ongoing operations, even in the event of a possible quarantine in the direct H2O environment.

For inquiries and questions, please use the e-mail address or the direct telephone extension of your respective contact person.

 

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Steinen, 25.03.2020

Our production is still working at full speed. From todays point of view all planned delivery dates can be met.


The date for the Surface Technology trade fair in Stuttgart has officially been postponed to autumn this year and will be merged with parts2clean 2020. Our leaders in zero liquid discharge will be on site for you in Stuttgart from October 27th to 29th. We look forward to welcoming you there personally!

 

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Steinen, 23.03.2020

H2O Service Information

Service logistics
At the moment, we only have to report isolated supply bottlenecks. The majority of our service parts and materials are currently available without any restrictions. We are working hard to ensure that this situation does not change.


We will be pleased to accept your orders by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at +49 7627 9239-504.

 

Helpdesk 
Our Helpdesk is at your disposal on the central hotline +49 7627 9239-888.


Since most H2O helpdesk employees are located in home office, telephone availability may be limited. We would like to apologize for any inconvenienceand are happy to receive your requests also via e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. at any time.


All your requests are assigned to a call number. Please make sure that you reference your call number in the subject line of your correspondence. This will help us to allocate your inquiry to the correct process and contact person easily and fast.

 

Service technician assignments with our customers
Our service technicians will only be sent out for emergency cases after careful consideration of the case and individual consultation with the respective customer. Installations for customers whoare part of a critical infrastructure are treated with the necessary priority, of course.


In countries or regions which are currently classified as risk areas, service assignments are not carried out.


We are happy to provide our e-services to affected customers in the current crisis, if technically possible, FREE of charge.
In case of any inquiry please don’t hesitate to get in touch with us at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at +49 7627 9239-888.

 

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Steinen, 18.03.2020

In the current situation we would like to guarantee our employees the best possible security and at the same time we would like to provide a reliable and active support to our customers and business partners.

Some of our colleagues therefore already work at home. This measure serves to protect our colleagues and business processes.

Of course our team will continue to be at your disposal as usual. You can find the current mobile numbers of your contact persons here. Please do not hesitate to contact us if you have any questions or comments.

 

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Steinen, 13.03.2020

Important measures were taken to secure and maintain our business processes and ability to deliver. At present, we do not foresee any delivery delays for our customers.

For our production, the supplychain is secured at the current time.

 

However, since major events in Germany and abroad are increasingly being postponed or even cancelled, our planned participation in trade fairs is affected.

You will have the opportunity to meet us at the following events this year:

  • Surface Technology, Stuttgart - 16 to 18 June 2020
  • Industrie, Paris - 23 to 26 June 2020 (new date)
  • IFAT, Munich - 07 to 11 September (new date)
  • PaintExpo, Karlsruhe - 12 to 15 October (new date)
  • Parts2clean, Stuttgart - 27 to 29 October 2020
  • Pollutec, Lyon - 01 to 04 December 2020
Requests

You have questions on our VACUDEST systems?

Kindly contact us!

 

Your contact is:

Thomas Dotterweich
 Senior Sales Engineer

+49 7627 9239-306
thomasm.dotterweich@h2o-de.com

Service

You need consumables, spare parts or a maintenance date?

We will be pleased to assist you!

 

Your contact is:

Carles Fité
 Technical Customer Support

+49 7627 9239-888
carles.fite@h2o-de.com

Career

You want to be part of our team and create the wastewater-free future with us?

We will tell you how!

 

Your contact is:

Bettina Böhringer
Human Resources

+49 7627 9239-201
career@h2o-de.com

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